Pre-sales questions
Ask about editions, modules, hosting requirements, licensing, billing or the best BusinessSuiteX setup for your organisation.
- Secure guest ticket link
- Sales and licensing specialists
- Available before purchase
Search product documentation, explore setup guides or contact the right BusinessSuiteX team.
Pre-sales is open to everyone. Technical support is securely connected to your product license.
Ask about editions, modules, hosting requirements, licensing, billing or the best BusinessSuiteX setup for your organisation.
Get technical assistance for an existing BusinessSuiteX installation. Your support entitlement is verified before submission.
Clear guidance for setup, daily use, licensing and troubleshooting.
Start here for an overview of BusinessSuiteX and the recommended setup flow.
View topicServer requirements, installation, scheduled tasks, email and performance.
View topicActivation, purchase codes, support validity, transfers and renewals.
Company settings, users, permissions, security and daily administration.
View topicInstall, activate and manage official BusinessSuiteX extensions.
View topicAPI credentials, webhooks and supported third-party connections.
View topicSolutions for common installation, update and runtime problems.
View topicPre-sales questions, invoices, renewals and purchase channels.
View topicProduct updates, important changes and upgrade notes.
View topicYour customer account, license and support period stay connected.
Your first purchase includes six months of product support.
Create an account and add your BusinessSuiteX key or Envato purchase code.
The portal checks the live support entitlement whenever a ticket is created.
Extend support for another six or twelve months from your account.