BusinessSuiteX Help Center

How can we help your business?

Search product documentation, explore setup guides or contact the right BusinessSuiteX team.

Contact the right team

Choose the assistance you need

Pre-sales is open to everyone. Technical support is securely connected to your product license.

Pre-sales questions

Ask about editions, modules, hosting requirements, licensing, billing or the best BusinessSuiteX setup for your organisation.

  • Secure guest ticket link
  • Sales and licensing specialists
  • Available before purchase
Create pre-sales ticket

Product support

Get technical assistance for an existing BusinessSuiteX installation. Your support entitlement is verified before submission.

  • 6 months included with first purchase
  • Live license API validation
  • Extend by 6 or 12 months
Open support ticket
Knowledge Base

Browse by topic

Clear guidance for setup, daily use, licensing and troubleshooting.

View all documentation
Licensed support

From purchase to continued support

Your customer account, license and support period stay connected.

01

Purchase BusinessSuiteX

Your first purchase includes six months of product support.

02

Connect your license

Create an account and add your BusinessSuiteX key or Envato purchase code.

03

Submit support tickets

The portal checks the live support entitlement whenever a ticket is created.

04

Renew when needed

Extend support for another six or twelve months from your account.

Still need assistance?

We will route your question to the right BusinessSuiteX team.